After Hours Support Authorization
Fuse Networks provides 24x7 after-hours support for Priority 1 (P1) outages or service impairments. Realizing your staff may submit non-critical service requests after-hours, we do make ourselves available to assist at pre-defined after-hours rates. To authorize the use of after-hours support for non-Priority 1 based issues by your staff at any time, we ask for your consent below. Otherwise your staff will be directed to contact you to authorize after-hours support..